Welcome to Boop. These Terms of Service (“Terms”) govern your use of the Boop mobile application and website (the “Service”), operated by Boop (“we,” “us,” or “our”).

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old to use Boop. By using the Service, you represent and warrant that you meet this requirement. Boop is currently only available in the United States.

2. Accounts

Creating an Account

You may sign up using your email address or through Sign-In with Apple or Sign-In with Google. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

User Types

Boop has two types of user accounts:

• Dog Owners — users who create dog profiles and search for, book, and communicate with dog trainers

• Trainers — credentialed dog training professionals who create trainer profiles and offer their services through the platform

Trainer accounts are invite-only. To create a trainer account, you must have a valid referral code from an existing Boop trainer. We reserve the right to approve or deny trainer accounts at our sole discretion.

Account Accuracy

You agree to provide accurate, current, and complete information when creating your account and to keep that information up to date. Trainers specifically agree that all credentials, certifications, and experience listed on their profile are truthful and accurate.

3. The Boop Platform

What Boop Provides

Boop is a platform that connects dog owners with dog trainers. We provide the tools for discovery, communication, and session management. We do not employ trainers, guarantee the quality of any trainer’s services, or act as a party to any agreement between a dog owner and a trainer.

What Boop Is Not

• Boop is not a veterinary service and does not provide veterinary advice

• Boop does not guarantee that any trainer is licensed, insured, or certified, even if certifications are listed on their profile — you are responsible for verifying credentials independently

• Boop is not responsible for any injury, damage, or loss arising from a training session arranged through the platform

Trainer Independence

Trainers on Boop are independent professionals, not employees or contractors of Boop. Any session agreement, pricing, scheduling, or service commitment is strictly between the dog owner and the trainer.

4. Bookings and Sessions

Scheduling

Sessions are arranged directly between dog owners and trainers through the app. Both parties are responsible for honoring agreed-upon session times.

Cancellations and Rescheduling

Cancellation and rescheduling policies are set by individual trainers. Dog owners should review a trainer’s policy before booking. Boop is not responsible for disputes arising from cancellations.

Payments

Note: This section will be updated when in-app payments are enabled.

At this time, payment arrangements are handled directly between dog owners and trainers outside of the Boop platform. Boop does not process, hold, or facilitate payments and is not responsible for any financial disputes between users.

5. User Conduct

You agree not to use Boop to:

• Post false, misleading, or fraudulent information

• Impersonate another person or entity

• Harass, threaten, or abuse any other user

• Solicit personal contact information from other users for purposes outside the platform

• Use the platform to advertise services unrelated to dog training

• Attempt to circumvent the invite system (e.g., creating fake referral codes or multiple accounts)

• Scrape, crawl, or otherwise extract data from the platform

• Introduce malware or attempt to gain unauthorized access to any system

• Use the platform in any way that violates applicable laws or regulations

We reserve the right to remove content that violates these rules and to suspend or permanently ban accounts that engage in prohibited conduct, without prior notice.

6. Content You Post

Your Content

You retain ownership of any content you post to Boop (profile information, messages, reviews, photos, report card notes, etc.). By posting content, you grant Boop a non-exclusive, royalty-free, worldwide license to use, display, and distribute that content solely for the purpose of operating and improving the Service.

Content Standards

You agree that any content you post is accurate and not misleading, does not infringe any third party’s intellectual property rights, does not contain hate speech or explicit content, and does not constitute spam or unsolicited commercial communications.

Reviews

Reviews must reflect genuine first-hand experiences. Fake, incentivized, or retaliatory reviews are prohibited. We reserve the right to remove any review that we determine violates these standards.

7. Referral and Invite System

Boop operates an invite-only model for trainer registration. Current trainers may share referral links to invite new trainers. By participating in the referral system, you agree not to distribute referral codes publicly in a way that circumvents our vetting process, and you acknowledge that Boop reserves the right to revoke referral privileges from any trainer account. Any future referral rewards or incentives will be governed by a separate Referral Program policy.

8. Termination

By You

You may delete your account at any time through the app settings. Upon deletion, your profile will be removed from the platform. Certain data may be retained as described in our Privacy Policy.

By Us

We may suspend or terminate your account at any time for any reason, including but not limited to violation of these Terms or our Community Guidelines, fraudulent activity, or inactivity. We will make reasonable efforts to notify you, but are not obligated to do so.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY OR COMPLETENESS OF ANY CONTENT ON THE PLATFORM, INCLUDING TRAINER PROFILES AND CREDENTIALS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BOOP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR PERSONAL INJURY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE OR ANY SESSION ARRANGED THROUGH THE PLATFORM.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU HAVE PAID TO BOOP IN THE 12 MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Boop and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of your use of the Service, your content, your violation of these Terms, or any injury or damage caused during a training session arranged through the platform.

12. Dispute Resolution

We encourage you to contact us first if you have a dispute. If we cannot resolve it informally, any dispute arising from these Terms or the Service shall be resolved by binding arbitration under the rules of the American Arbitration Association, conducted in California, except that either party may seek injunctive relief in court for intellectual property violations.

You waive any right to participate in a class action lawsuit or class-wide arbitration.

13. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

14. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes through the app or by email at least 14 days before they take effect. Your continued use of the Service after changes take effect constitutes your acceptance of the updated Terms.

15. Contact

Questions about these Terms? Contact us at:

Boop
Email: josh@boop.app